Information used to handle your request
You can browse before contacting us. The information you send apollogrouptvpro helps us understand and follow up on your order or player question.
Information in messages
A request can contain contact information, an order reference, a device model or a setup description. Share only relevant details so we can respond and follow up.
The WhatsApp order link
The link prepares a message with your selected plan. You can review it before sending. WhatsApp operates separately under its own privacy terms.
Remembering the annual offer
Browser session storage notes whether the annual offer has been shown. This prevents repeated display within the same session and does not store your subscription password.
Customer-service screenshots
Supplied screenshots retain original messages while hiding private information. Use WhatsApp for questions about an image or information visible in it.
Requests about your details
Ask on WhatsApp about access to, correction of or deletion of information linked to your conversation. Provide context without sending passwords or unnecessary financial details.